# Knowledge base

**URL:** https://community.onix.com/c/knowledge-base/6.md?page=1

[Latest](https://community.onix.com/latest.md) · [Categories](https://community.onix.com/categories.md) · [Tags](https://community.onix.com/tags.md)

**Page:** 2

---

## [Orders module - Everything you need to know](https://community.onix.com/t/orders-module-everything-you-need-to-know/1781)

<div class="topic-metadata">

**Author:** [@daisy.phan](https://community.onix.com/u/daisy.phan)\
**Replies:** 0\
**Last updated:** [March 31, 2025, 4:59am UTC](https://community.onix.com/t/orders-module-everything-you-need-to-know/1781 "2025-03-31T04:59:30Z")

</div>

:bullseye: Ultimate goals: This article aims to instruct you how to create and process an order in Onix Work as well as deliver equipment and documents to your customers, whether or not they are a member of Onix. It s…

---

## [Onix Pick and Pack - Everything you need to know](https://community.onix.com/t/onix-pick-and-pack-everything-you-need-to-know/321)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 4:54am UTC](https://community.onix.com/t/onix-pick-and-pack-everything-you-need-to-know/321 "2023-12-19T04:54:22Z")

</div>

Onix Pick and Pack helps equipment suppliers manage orders directly from Onix Work. It simplifies daily operations by supporting consistent documentation across different transaction types and staffing levels. Log in Y…

---

## [Set up Onix Tool Store from Onix Work](https://community.onix.com/t/set-up-onix-tool-store-from-onix-work/322)

<div class="topic-metadata">

**Author:** [@hanh.trinh](https://community.onix.com/u/hanh.trinh)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 4:55am UTC](https://community.onix.com/t/set-up-onix-tool-store-from-onix-work/322 "2023-12-19T04:55:35Z")

</div>

Use Onix Tool Store to check out and return equipment for a selected location or area using RFID or QR codes. You can set up the app and manage its devices, checkout rules, and users from Onix Work. Prerequisites To com…

---

## [Create and set up checklists](https://community.onix.com/t/create-and-set-up-checklists/285)

<div class="topic-metadata">

**Author:** [@thoai.nguyen](https://community.onix.com/u/thoai.nguyen)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 4:06am UTC](https://community.onix.com/t/create-and-set-up-checklists/285 "2023-12-19T04:06:06Z")

</div>

Tired of forgetting important tasks during a job? Our user-friendly Checklists feature is here to save the day! Definition A checklist consists of a list of tasks that need to be completed in order to do jobs and ensur…

---

## [How to use Onix Tool Store](https://community.onix.com/t/how-to-use-onix-tool-store/323)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 5:02am UTC](https://community.onix.com/t/how-to-use-onix-tool-store/323 "2023-12-19T05:02:54Z")

</div>

Related: Set up your store in Onix Tool Store Onix Tool Store installation guide for users and administrators with MSIX Check out and check in equipment Self-service mode Self-service mode lets you perform equipme…

---

## [Onix Inspect: Create jobs, issues and upload inspections (part 3)](https://community.onix.com/t/onix-inspect-create-jobs-issues-and-upload-inspections-part-3/350)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 22, 2023, 6:58am UTC](https://community.onix.com/t/onix-inspect-create-jobs-issues-and-upload-inspections-part-3/350 "2023-12-22T06:58:00Z")

</div>

In this part, you will learn how to create jobs and complete checklists, manage job intervals, and handle issues in Onix Inspect. You will also learn how to upload inspection data and send job report to customers. Re…

---

## [Microsoft Entra ID sign-in (SSO) and group claims for user provisioning](https://community.onix.com/t/microsoft-entra-id-sign-in-sso-and-group-claims-for-user-provisioning/305)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 4:32am UTC](https://community.onix.com/t/microsoft-entra-id-sign-in-sso-and-group-claims-for-user-provisioning/305 "2023-12-19T04:32:01Z")

</div>

To meet security requirements, Onix supports authentication with Microsoft Entra ID as an alternative to Onix account credentials. You can also use Microsoft Entra ID group claims to provision users, roles, and license…

---

## [Issues module - Everything you need to know](https://community.onix.com/t/issues-module-everything-you-need-to-know/1902)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 2\
**Last updated:** [May 16, 2025, 8:51am UTC](https://community.onix.com/t/issues-module-everything-you-need-to-know/1902 "2025-05-16T08:51:54Z")

</div>

The Issues module helps you track issues found during equipment inspections, from the moment it’s identified until it’s closed. Keep your equipment safe by managing issues, following up on their progress and handling the…

---

## [Understand how equipment updates when linked to a product](https://community.onix.com/t/understand-how-equipment-updates-when-linked-to-a-product/1212)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [April 2, 2025, 12:24pm UTC](https://community.onix.com/t/understand-how-equipment-updates-when-linked-to-a-product/1212 "2025-04-02T12:24:13Z")

</div>

In Onix Work - Equipment module, linking equipment to a product allows for fast, standardized, and accurate data entry. This article explains in detail how equipment is affected when linked to a product. 1. General lo…

---

## [How to edit certificates, orders or equipment after delivering](https://community.onix.com/t/how-to-edit-certificates-orders-or-equipment-after-delivering/1782)

<div class="topic-metadata">

**Author:** [@daisy.phan](https://community.onix.com/u/daisy.phan)\
**Replies:** 0\
**Last updated:** [March 31, 2025, 5:13am UTC](https://community.onix.com/t/how-to-edit-certificates-orders-or-equipment-after-delivering/1782 "2025-03-31T05:13:55Z")

</div>

:waving\_hand: Want to update a document, an equipment, or some sort of order info that was already sent out previously? You have come to the right place! :wink: Coming up next, we’ll walk you through the entire proces…

---

## [Orders - Handle grouped order lines](https://community.onix.com/t/orders-handle-grouped-order-lines/1177)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [September 19, 2024, 8:35am UTC](https://community.onix.com/t/orders-handle-grouped-order-lines/1177 "2024-09-19T08:35:52Z")

</div>

Grouped order lines are used mainly to deliver main and sub equipment. When grouped order lines are processed, sub equipment can be created as separate equipment in Equipment module, or have their information noted down …

---

## [“Statens vegvesen” feature - How it works and how to activate it](https://community.onix.com/t/statens-vegvesen-feature-how-it-works-and-how-to-activate-it/352)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 24, 2023, 12:00pm UTC](https://community.onix.com/t/statens-vegvesen-feature-how-it-works-and-how-to-activate-it/352 "2023-12-24T12:00:06Z")

</div>

Why it helps In Norway, all registered vehicles must pass the EU-Mandatory roadworthiness test, known as the EU test. This makes it essential for everyone to stay on top of their vehicle's inspection schedule. Our On…

---

## [Download and install Onix software](https://community.onix.com/t/download-and-install-onix-software/1037)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [July 16, 2024, 10:31am UTC](https://community.onix.com/t/download-and-install-onix-software/1037 "2024-07-16T10:31:08Z")

</div>

Download, install and access our software on your preferred platform. Browser and device compatibility Web applications Our web applications—Onix Work, Onix Maker, Onix Shop, Onix Admin, and Onix Account—are officiall…

---

## [Minimum requirements for using Onix Inspect](https://community.onix.com/t/minimum-requirements-for-using-onix-inspect/271)

<div class="topic-metadata">

**Author:** [@tien.tran](https://community.onix.com/u/tien.tran)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 3:47am UTC](https://community.onix.com/t/minimum-requirements-for-using-onix-inspect/271 "2023-12-19T03:47:18Z")

</div>

Onix Inspect works with phones or tablets running Android, iOS and PCs running Windows. The minimum operating system requirements are listed below. Windows devices Operating system: Windows 10 or later Processor: x86 o…

---

## [Minimum requirements for using Onix Worker](https://community.onix.com/t/minimum-requirements-for-using-onix-worker/922)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [May 23, 2024, 7:19am UTC](https://community.onix.com/t/minimum-requirements-for-using-onix-worker/922 "2024-05-23T07:19:38Z")

</div>

Onix Worker works with phones and tablets running Android, iOS. The minimum operating system requirements are listed below. Android and iOS devices iOS: iPhone and iPad running the two most recent major versions of iOS…

---

## [Minimum requirements for Onix Tool Store](https://community.onix.com/t/minimum-requirements-for-onix-tool-store/74)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [November 23, 2023, 6:32am UTC](https://community.onix.com/t/minimum-requirements-for-onix-tool-store/74 "2023-11-23T06:32:04Z")

</div>

Are you planning to install the Onix Tool Store on PC or mobile devices? To ensure optimal performance, check out these minimum requirements below. Windows devices Operating system: Windows 10 or above Processor: x86 o…

---

## [Minimum requirements for Onix Pick and Pack (Windows)](https://community.onix.com/t/minimum-requirements-for-onix-pick-and-pack-windows/1741)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [March 17, 2025, 9:57am UTC](https://community.onix.com/t/minimum-requirements-for-onix-pick-and-pack-windows/1741 "2025-03-17T09:57:22Z")

</div>

Before installing Onix Pick and Pack on your Windows computer, check out its minimum requirements to ensure the application’s optimal performance. Minimum requirements Operating system: Windows 10 or later Processor:…

---

## [How to use Sandbox environment](https://community.onix.com/t/how-to-use-sandbox-environment/299)

<div class="topic-metadata">

**Author:** [@hanh.trinh](https://community.onix.com/u/hanh.trinh)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 4:24am UTC](https://community.onix.com/t/how-to-use-sandbox-environment/299 "2023-12-19T04:24:06Z")

</div>

Explore the benefits of the Sandbox environment, its login process and the data restoration schedule. 1. What is Sandbox? Sandbox is an isolated environment that replicates the functionalities of Production environment…

---

## [Monitor and measure performance in Dashboards module](https://community.onix.com/t/monitor-and-measure-performance-in-dashboards-module/316)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 4:46am UTC](https://community.onix.com/t/monitor-and-measure-performance-in-dashboards-module/316 "2023-12-19T04:46:48Z")

</div>

Dashboards in Onix Work help you and your team stay informed about your company’s performance by turning complex data into clear, interactive visuals. With customizable widgets and intuitive design, you can quickly spo…

---

## [Define company settings in the Settings module](https://community.onix.com/t/define-company-settings-in-the-settings-module/336)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 6:10pm UTC](https://community.onix.com/t/define-company-settings-in-the-settings-module/336 "2023-12-19T18:10:31Z")

</div>

The Settings module in Onix Work lets administrators configure company information and control how users work in Onix applications. In this module, you manage access to your company data, equipment configuration, workf…

---

## [Settings - Manage forms and form variants](https://community.onix.com/t/settings-manage-forms-and-form-variants/276)

<div class="topic-metadata">

**Author:** [@uyen.truong](https://community.onix.com/u/uyen.truong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 3:54am UTC](https://community.onix.com/t/settings-manage-forms-and-form-variants/276 "2023-12-19T03:54:43Z")

</div>

Some control categories or job types are subject to specific legal requirements regarding documentation. Use form variants and rules to ensure your inspection documents comply with these regulations or remain relevant …

---

## [How to use Onix Worker](https://community.onix.com/t/how-to-use-onix-worker/487)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [January 17, 2024, 5:15pm UTC](https://community.onix.com/t/how-to-use-onix-worker/487 "2024-01-17T17:15:29Z")

</div>

Onix Worker provides field workers with mobile access to equipment and documentation data stored in Onix Work. This article explains how to find and update equipment, perform maintenance jobs, record and resolve issues,…

---

## [How to use Onix Maker](https://community.onix.com/t/how-to-use-onix-maker/886)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [May 3, 2024, 6:44am UTC](https://community.onix.com/t/how-to-use-onix-maker/886 "2024-05-03T06:44:33Z")

</div>

Onix Maker streamlines equipment registration in the Onix platform using Excel files. When equipment details are pre-registered directly from the manufacturing point, the picking process within Onix Pick and Pack becom…

---

## [Orders - Automatically process order lines by workflow stage](https://community.onix.com/t/orders-automatically-process-order-lines-by-workflow-stage/1333)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [November 15, 2024, 4:26am UTC](https://community.onix.com/t/orders-automatically-process-order-lines-by-workflow-stage/1333 "2024-11-15T04:26:31Z")

</div>

Order lines can automatically process when they reach a specific workflow stage. By setting up automatic processing, you can reduce manual work when handling orders in Onix Pick and Pack or via Onix API. Prerequisites …

---

## [Onix API – Delete order lines](https://community.onix.com/t/onix-api-delete-order-lines/1542)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [February 3, 2025, 8:41am UTC](https://community.onix.com/t/onix-api-delete-order-lines/1542 "2025-02-03T08:41:28Z")

</div>

1. API overview Endpoint POST /v1/orders/confirm-order-lines Description Confirm the list of order lines that need to be retained. This means that any order lines of the order not included in the request body…

---

## [Onix API - Transfer orders (part 1/4) - Create an order or order line](https://community.onix.com/t/onix-api-transfer-orders-part-1-4-create-an-order-or-order-line/624)

<div class="topic-metadata">

**Author:** [@khoa.nguyen](https://community.onix.com/u/khoa.nguyen)\
**Replies:** 0\
**Last updated:** [February 5, 2024, 11:29am UTC](https://community.onix.com/t/onix-api-transfer-orders-part-1-4-create-an-order-or-order-line/624 "2024-02-05T11:29:48Z")

</div>

1. Overview The order and order line APIs allow suppliers to create a massive amount of equipment with less effort compared to manual actions in Onix Work. The Onix API provides two methods for creating or updating or…

---

## [How to use Zebra RFD90 scanner in Onix Tool Store, Onix Pick and Pack](https://community.onix.com/t/how-to-use-zebra-rfd90-scanner-in-onix-tool-store-onix-pick-and-pack/337)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 6:24pm UTC](https://community.onix.com/t/how-to-use-zebra-rfd90-scanner-in-onix-tool-store-onix-pick-and-pack/337 "2023-12-19T18:24:11Z")

</div>

Supported in Onix Tool Store and Onix Pick and Pack, the Zebra RFD90 scanner lets you read the QR codes and RFID tags on your equipment or employee card with high speed and accuracy. In this article, you will learn how…

---

## [Access to Onix Express for equipment documentation](https://community.onix.com/t/access-to-onix-express-for-equipment-documentation/328)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [December 19, 2023, 6:23am UTC](https://community.onix.com/t/access-to-onix-express-for-equipment-documentation/328 "2023-12-19T06:23:52Z")

</div>

Use Onix Express to view and download equipment documentation that your supplier or inspector has shared with you. Your supplier or inspector is a member company of Onix. They manage your access and decide which docum…

---

## [How to manage main/sub equipment in Onix Work and mobile apps](https://community.onix.com/t/how-to-manage-main-sub-equipment-in-onix-work-and-mobile-apps/971)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [June 13, 2024, 5:30pm UTC](https://community.onix.com/t/how-to-manage-main-sub-equipment-in-onix-work-and-mobile-apps/971 "2024-06-13T17:30:44Z")

</div>

1. What are main and sub equipment? Main equipment Sub equipment A unique equipment that includes one or multiple parts (sub equipment). A part of the main equipment which contains component information, but it…

---

## [Onix API – Transfer products](https://community.onix.com/t/onix-api-transfer-products/1214)

<div class="topic-metadata">

**Author:** [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Replies:** 0\
**Last updated:** [September 27, 2024, 12:11pm UTC](https://community.onix.com/t/onix-api-transfer-products/1214 "2024-09-27T12:11:22Z")

</div>

1. Overview The product APIs allow you to create a large number of products with significantly less effort compared to manually creating them in Onix Work. Here is how to create an product using Onix API: Initially, c…

[Previous page](https://community.onix.com/c/knowledge-base/6.md)

[Next page](https://community.onix.com/c/knowledge-base/6.md?page=2)
