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The app for tablets and phones works as normal but its just the new checklist that does not work for me on PC. \nIs it possible to change the checklist back to old layout?","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":1,"name":"onix-work","slug":"onix-work"},{"id":33,"name":"bug","slug":"bug"}],"tags_descriptions":{"onix-work":"All topics related to Onix Work.","bug":"Topics about issues in Onix applications."},"views":172,"like_count":0,"has_summary":false,"last_poster_username":"phuong.duong","category_id":25,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_have_answer":true,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster, Accepted Answer","user_id":2,"primary_group_id":42,"flair_group_id":null}]},{"fancy_title":"[Onix Tag, Onix Tool Store] Resolved - Cannot make new Windows app installation due to certification issue","fancy_title_localized":false,"locale":null,"id":84,"title":"[Onix Tag, Onix Tool Store] Resolved - Cannot make new Windows app installation due to certification issue","slug":"onix-tag-onix-tool-store-resolved-cannot-make-new-windows-app-installation-due-to-certification-issue","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2023-10-19T17:00:00.000Z","last_posted_at":"2023-11-18T08:38:28.976Z","bumped":true,"bumped_at":"2023-11-18T08:38:28.976Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"At the moment, you cannot make new installations of Onix Tag or Onix Tool Store Windows apps. However, please rest assured that this incident does not affect currently installed apps. \n\nWhy it happens: The app’s certific&hellip;","visible":true,"closed":true,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":9,"name":"official","slug":"official"},{"id":33,"name":"bug","slug":"bug"},{"id":26,"name":"onix-tool-store","slug":"onix-tool-store"},{"id":8,"name":"onix-pick-and-pack","slug":"onix-pick-and-pack"}],"tags_descriptions":{"official":"Information provided by Onix staff.","bug":"Topics about issues in Onix applications.","onix-tool-store":"All topics related to Onix Tool Store.","onix-pick-and-pack":"All topics related to Onix Pick and Pack application."},"views":187,"like_count":0,"has_summary":false,"last_poster_username":"phuong.duong","category_id":25,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_have_answer":false,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster, Accepted Answer","user_id":2,"primary_group_id":42,"flair_group_id":null}]},{"fancy_title":"[iOS] Screen keyboard is not available when iPhone/iPad is connected with a scanner","fancy_title_localized":false,"locale":null,"id":523,"title":"[iOS] Screen keyboard is not available when iPhone/iPad is connected with a scanner","slug":"ios-screen-keyboard-is-not-available-when-iphone-ipad-is-connected-with-a-scanner","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2022-01-20T17:00:00.000Z","last_posted_at":"2022-01-20T17:00:57.285Z","bumped":true,"bumped_at":"2022-01-20T17:00:57.285Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"When your iPad/iPhone is connected with an external scanner, it will start receiving input from the external scanner - and the screen keyboard is disabled \nWhen the external is disconnected, the screen keyboard is enable&hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"onix-inspect","slug":"onix-inspect"},{"id":7,"name":"onix-worker","slug":"onix-worker"},{"id":33,"name":"bug","slug":"bug"},{"id":8,"name":"onix-pick-and-pack","slug":"onix-pick-and-pack"}],"tags_descriptions":{"onix-inspect":"All topics related to Onix Inspect.","onix-worker":"All topics related to Onix Worker.","bug":"Topics about issues in Onix applications.","onix-pick-and-pack":"All topics related to Onix Pick and Pack application."},"views":226,"like_count":0,"has_summary":false,"last_poster_username":"phuong.duong","category_id":25,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_have_answer":true,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster, Accepted Answer","user_id":2,"primary_group_id":42,"flair_group_id":null}]},{"fancy_title":"Strange comments inserted into some Quick Inspection Reports","fancy_title_localized":false,"locale":null,"id":90,"title":"Strange comments inserted into some Quick Inspection Reports","slug":"strange-comments-inserted-into-some-quick-inspection-reports","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://europe1.discourse-cdn.com/flex013/uploads/onix/original/1X/d63ddd155be98068b347f8e52862e3f2e12acba3.jpeg","created_at":"2022-01-12T17:00:00.000Z","last_posted_at":"2022-01-12T17:00:12.628Z","bumped":true,"bumped_at":"2022-01-12T17:00:12.628Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"We have found an issue that causes some Quick Inspection Reports being inserted with strange comments. See the pictures below \n   \nThis issue existed in the period of 18.11.2021-12.01.2022 and has been fixed as of today. &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":1,"name":"onix-work","slug":"onix-work"},{"id":33,"name":"bug","slug":"bug"}],"tags_descriptions":{"onix-work":"All topics related to Onix Work.","bug":"Topics about issues in Onix applications."},"views":175,"like_count":0,"has_summary":false,"last_poster_username":"phuong.duong","category_id":25,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_have_answer":true,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster, Accepted Answer","user_id":2,"primary_group_id":42,"flair_group_id":null}]},{"fancy_title":"[iOS] Unable to install or download customer data in Onix Inspect","fancy_title_localized":false,"locale":null,"id":91,"title":"[iOS] Unable to install or download customer data in Onix Inspect","slug":"ios-unable-to-install-or-download-customer-data-in-onix-inspect","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":null,"created_at":"2021-11-25T17:00:00.000Z","last_posted_at":"2021-11-25T17:00:13.265Z","bumped":true,"bumped_at":"2021-11-25T17:00:13.265Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Summary \nFor new users: After installing Onix Inspect from the App Store, you will see a blank white page. \nFor existing users who have the Onix Inspect in their device before: you cannot download new customer data. The &hellip;","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":2,"name":"onix-inspect","slug":"onix-inspect"},{"id":33,"name":"bug","slug":"bug"}],"tags_descriptions":{"onix-inspect":"All topics related to Onix Inspect.","bug":"Topics about issues in Onix applications."},"views":183,"like_count":0,"has_summary":false,"last_poster_username":"phuong.duong","category_id":25,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_have_answer":true,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster, Accepted Answer","user_id":2,"primary_group_id":42,"flair_group_id":null}]},{"fancy_title":"Get error message &lsquo;Cannot insert the value NULL into column &lsquo;ERPOrderDate&rsquo;","fancy_title_localized":false,"locale":null,"id":92,"title":"Get error message 'Cannot insert the value NULL into column 'ERPOrderDate'","slug":"get-error-message-cannot-insert-the-value-null-into-column-erporderdate","posts_count":2,"reply_count":0,"highest_post_number":2,"image_url":"https://europe1.discourse-cdn.com/flex013/uploads/onix/original/1X/d30d34c636f273cb984f2d43dd22de88380eed2a.jpeg","created_at":"2021-10-04T17:00:00.000Z","last_posted_at":"2021-10-04T17:00:12.834Z","bumped":true,"bumped_at":"2021-10-04T17:00:12.834Z","archetype":"regular","unseen":false,"pinned":false,"unpinned":null,"excerpt":"Some users have reported that when they clicked ‘Process’ in Order, they got the below error message. \n \nThis issue is On/Off and has happened 4 times in different devices.","visible":true,"closed":false,"archived":false,"bookmarked":null,"liked":null,"tags":[{"id":1,"name":"onix-work","slug":"onix-work"},{"id":33,"name":"bug","slug":"bug"}],"tags_descriptions":{"onix-work":"All topics related to Onix Work.","bug":"Topics about issues in Onix applications."},"views":179,"like_count":0,"has_summary":false,"last_poster_username":"phuong.duong","category_id":25,"op_like_count":0,"pinned_globally":false,"featured_link":null,"has_accepted_answer":true,"can_have_answer":true,"can_vote":false,"posters":[{"extras":"latest single","description":"Original Poster, Most Recent Poster, Accepted Answer","user_id":2,"primary_group_id":42,"flair_group_id":null}]}]}}