# Bilder i sjekkliste Onix Inspect

**URL:** <https://community.onix.com/t/bilder-i-sjekkliste-onix-inspect/1329>\
**Category:** Q&A\
**Tags:** onix-inspect\
**Created:** [November 13, 2024, 11:53am UTC](https://community.onix.com/t/bilder-i-sjekkliste-onix-inspect/1329 "2024-11-13T11:53:58Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![lars.helge](https://avatars.discourse-cdn.com/v4/letter/l/f17d59/32.png) [@lars.helge](https://community.onix.com/u/lars.helge)\
**Post date:** [November 13, 2024, 11:53am UTC](https://community.onix.com/t/bilder-i-sjekkliste-onix-inspect/1329/1 "2024-11-13T11:53:58Z")

</div>

Onix Inspect «låser» seg når du tar bilder inne på sjekkliste. Skjermen blir bare orange.  
Gjelder IPhone

---

<div class="post-metadata">

**Author:** ![phuong.duong](https://dub1.discourse-cdn.com/flex013/user_avatar/community.onix.com/phuong.duong/32/1316_2.png) [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Post date:** [November 13, 2024, 3:59pm UTC](https://community.onix.com/t/bilder-i-sjekkliste-onix-inspect/1329/2 "2024-11-13T15:59:40Z")

</div>

Hi @lars.helge, thanks for reporting the issue to us!

May we ask which iPhone model and iOS version are you using?  
Also, did the issue happen frequently today and to your coworkers too?

All of the information above will help us investigate the issue better, so we hope to hear from you soon 🙂

---

<div class="post-metadata">

**Author:** ![lars.helge](https://avatars.discourse-cdn.com/v4/letter/l/f17d59/32.png) [@lars.helge](https://community.onix.com/u/lars.helge)\
**Post date:** [November 13, 2024, 7:42pm UTC](https://community.onix.com/t/bilder-i-sjekkliste-onix-inspect/1329/3 "2024-11-13T19:42:54Z")

</div>

Hei,

Jeg bruker IPhone 13. IOS 17.6.1

Det skjedde hele tiden idag. Har vert slik tidligere også men idag var det værre.  
Om jeg tok bilde med kamera først å la det til i sjekklisten fungerte det, men ikkje om jeg tok bilde i appen.

Mvh

Lars Helge Furstrand  
BN Norge AS  
Tlf 922 97 208

---

<div class="post-metadata">

**Author:** ![phuong.duong](https://dub1.discourse-cdn.com/flex013/user_avatar/community.onix.com/phuong.duong/32/1316_2.png) [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Post date:** [November 14, 2024, 3:42am UTC](https://community.onix.com/t/bilder-i-sjekkliste-onix-inspect/1329/4 "2024-11-14T03:42:26Z")

</div>

Thanks for sharing the information @lars.helge 🙂

Our team is currently investigating, and we’ll contact you again as soon as there’s any progress.  
We’d highly appreciate your patience in the meantime.

---

<div class="post-metadata">

**Author:** ![phuong.duong](https://dub1.discourse-cdn.com/flex013/user_avatar/community.onix.com/phuong.duong/32/1316_2.png) [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Post date:** [November 14, 2024, 11:08am UTC](https://community.onix.com/t/bilder-i-sjekkliste-onix-inspect/1329/5 "2024-11-14T11:08:23Z")

</div>

Hi @lars.helge, today we’ve tried reproducing the issue but not successfully yet. We tried taking pictures at different ratio (1x, 0.5x, 3x), with different checkpoint’s status,… and other attempts, and the app didn’t crash or turned orange.

Could you please help us monitor this issue in the next few days and inform us if it still happens frequently?  
Also, when it happens, can you take a screen recording video? Our team can pick up the visual hints in the video to investigate it.