# \[FAQ\] Edit email address or other information of an Onix Work user account

**URL:** <https://community.onix.com/t/faq-edit-email-address-or-other-information-of-an-onix-work-user-account/76>\
**Category:** Frequently asked questions\
**Tags:** onix-work, official\
**Created:** [November 23, 2023, 6:43am UTC](https://community.onix.com/t/faq-edit-email-address-or-other-information-of-an-onix-work-user-account/76 "2023-11-23T06:43:29Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![phuong.duong](https://dub1.discourse-cdn.com/flex013/user_avatar/community.onix.com/phuong.duong/32/1316_2.png) [@phuong.duong](https://community.onix.com/u/phuong.duong)\
**Post date:** [November 23, 2023, 6:43am UTC](https://community.onix.com/t/faq-edit-email-address-or-other-information-of-an-onix-work-user-account/76/1 "2023-11-23T06:43:29Z")

</div>

> ℹ Notes
> 
> 1. To edit a user’s email in Onix Work, you must be the company’s administrator.
> 
> 2. You can only edit a user’s non-personal information as listed below:
> 
> - Email address and office phone number
> - Location, department, position, and place (on form)
> - Privileges section: Role, license, account status, and valid dates
> 
> 1. Other fields are personal information and can only be edited by the users themselves via [Onix Account](https://community.onix.com/t/how-to-use-onix-account/319#p-588-h-2-your-info-edit-your-information-5).

Here’s how to edit a user’s email:

1. Go to **Onix Work Settings**.
2. Select **Users & Roles**.
3. Select the desired user.
4. Change the user account status to “Contact only” .
5. Click **Save**.

![Part 1](https://europe1.discourse-cdn.com/flex013/uploads/onix/original/1X/486690a09cb734f4a8cd6a11a2584a6228de39a7.gif)

1. From the user list, open the user again. Now the email field has become editable.
2. Update the desired information.
3. Change the account status to “Active”.
4. Click **Save**.

![Part 2](https://europe1.discourse-cdn.com/flex013/uploads/onix/original/1X/ec9a2e4c016da194f3733e136dbe57ee2f571d4d.gif)
