# \[Onix Inspect\] Photo capture delay on older Android devices

**URL:** <https://community.onix.com/t/onix-inspect-photo-capture-delay-on-older-android-devices/2403>\
**Category:** Fixed\
**Tags:** onix-inspect, bug\
**Created:** [June 10, 2026, 9:41am UTC](https://community.onix.com/t/onix-inspect-photo-capture-delay-on-older-android-devices/2403 "2026-06-10T09:41:25Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![daisy.phan](https://dub1.discourse-cdn.com/flex013/user_avatar/community.onix.com/daisy.phan/32/1712_2.png) [@daisy.phan](https://community.onix.com/u/daisy.phan)\
**Post date:** [June 10, 2026, 9:41am UTC](https://community.onix.com/t/onix-inspect-photo-capture-delay-on-older-android-devices/2403/1 "2026-06-10T09:41:25Z")

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We have identified an issue affecting older Android devices where the camera takes longer than expected to capture photos in Onix Inspect.

**Affected areas:**

- Equipment details \> Pictures
- Job \> Checklist \> Checkpoint
- Job \> Fill in form properties \> Pictures
- Document \> Add document
- Issue \> Issue details \> Picture or Document

Our development team is actively investigating this issue. We will provide an update on the fix plan as soon as it is available.

Thank you for your patience and understanding!

Onix Support

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**Author:** ![daisy.phan](https://dub1.discourse-cdn.com/flex013/user_avatar/community.onix.com/daisy.phan/32/1712_2.png) [@daisy.phan](https://community.onix.com/u/daisy.phan)\
**Post date:** [July 13, 2026, 7:24am UTC](https://community.onix.com/t/onix-inspect-photo-capture-delay-on-older-android-devices/2403/3 "2026-07-13T07:24:41Z")

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Hi everyone,

We’re thrilled to inform you that we have deployed an improvement for the photo upload performance to reduce unnecessary waiting time. Thank you for your patience! 🎉

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<div class="post-metadata">

**Author:** ![daisy.phan](https://dub1.discourse-cdn.com/flex013/user_avatar/community.onix.com/daisy.phan/32/1712_2.png) [@daisy.phan](https://community.onix.com/u/daisy.phan)\
**Post date:** [July 15, 2026, 7:25am UTC](https://community.onix.com/t/onix-inspect-photo-capture-delay-on-older-android-devices/2403/4 "2026-07-15T07:25:05Z")

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