Job Status differs between Onix Inspect & Onix Work for open jobs

[daisy.phan (Ngan (Daisy) Phan)]

Posting this on behalf of Cables y Eslingas SLU

After uploading quick inspection jobs for multiple equipment in Onix Inspect with details as follows:

• Job status = (a.k.a. I - Inspected)
• Toggle off “Automatically file job after upload”

The Job Status oddly changes from to “? - No status” in Onix Work.

However, both apps would share Job Status in common if we toggle on “Automatically file job after upload”.

Quite unsure as to why there is such discrepancy.

Any chance we could have the same value input for the same job regardless of apps?

[phuong.duong]

Hi @Isaac_Forcano, it’s been confirmed that the job status’'s difference between Onix Work and Onix Inspect is a bug. Therefore, please let me move it to Known issues > Open.

Your other suggestions are moved to other product ideas to ensure they receive the right amount of attention You’ll be notified of my replies under each of them, so you can keep track of them in the future.

[Isaac_Forcano]

Hi @phuong.duong , Many thanks for replying.

It’s nice to know we have your team’s backing us up!
We look forward to your reply advising all is ok! But at least I know how to work around it for the immediate future.

Best regards,

[phuong.duong]

Hi @Isaac_Forcano, as a workaround, you should turn on the “Automatically file job after upload”, and complete all job details before uploading. This way, quick inspections will not be open in Onix Work, and you won’t have to adjust their status.

Tip: Set up the default configuration to complete jobs inside Onix Inspect faster