I’ve encountered a problem, I have a lot of equipment with serial numbers that follow one another (1101, 1102, 1103…). I haven’t found a feature in Onix Work that would help me avoid having to enter the same information every time or making copies each time. Is there a way to optimize this, like in the Onix Worker app?
Onix Worker would help me, but it’s only available on my phone, and I can only register equipment to my company, not to the company that owns the equipment.
By the way, Onix Inspect isn’t suitable for this situation.
Hi @Dmitrijs_Asrijancs thanks for raising this.
Could you tell us a bit more about the situation where you need this?
For example:
- Is it during inspections? If so, could you explain the scenario? I would have expected equipment encountered during inspections to have more varied serial numbers.
- Is this when you’re registering serial number of equipment before selling it to a customer?
- Or is it a more general need when creating new equipment in Onix Work?
Understanding the workflow will help us evaluate the best solution.
I’ve moved this product idea to “In Discussion” stage for now so we can gather a bit more information before evaluating it.
Hello @michael.vu ,
This can occur for various reasons.
We often sell equipment to clients that comes from the manufacturer with serial numbers in sequential order. Also, the client may have purchased the equipment elsewhere, and if it’s all from the same batch and in large quantities, the serial numbers may be in sequential order.
Hi @Dmitrijs_Asrijancs,
When selling equipment, the Orders module has a feature that automatically generates sequential serial numbers. For example, if you enter serial number 1101 and set the quantity to 3, the additional equipment will automatically be assigned serial numbers 1102 and 1103.
Please see the example below. You can also read more about this functionality here: New Orders module: Prepare and process orders (part 2/3) - Knowledge base - Onix Community
Please note that this feature is available in the Orders module, which requires a Supplier license. If you don’t already have a Supplier license, please contact your Customer Success Manager, who can help you get it set up.
If your company sells equipment and regularly assigns serial numbers, we strongly recommend using the Supplier license, as it provides access to features like this that can significantly speed up your workflow.
Since this functionality already exists, I’ll mark this idea as Dropped for now.
Thanks again for taking the time to raise it and share your feedback.
