[FAQ] How to create Onix Tool Store users

[daisy.phan]

Tool Store users are people who use Onix Tool Store to check out and check in equipment. They do not need access to Onix Work; they can authenticate in Tool Store by entering email, phone, employee ID, PIN, or scanning their access card.

This article covers all methods for creating Tool Store users.

Method 1: Via Onix Work (recommended for Administrators)

This is the primary method for administrators to pre-create and manage Tool Store user accounts in bulk.

1. Log in to Onix Work.
2. Go to Settings > Users & Roles > Onix Tool Store users.
3. Select + New.
4. Fill in user information.
5. Click Create.

Requirements:

• Full Access on Manage users privilege.
• Full Access on Manage roles privilege.

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Method 2: Via Onix Tool Store - Served mode (by an operator)

Served mode allows an operator to perform actions on behalf of others, including creating new users directly from Onix Tool Store.

1. Open Onix Tool Store.
2. Open the top-left menu > Switch to Served mode.
3. Log in with your credentials.
4. On the User selection screen, select the + button in the top-right corner.
5. Enter user information.
6. Click Save.

Requirements:

• An active Onix Work user account.
• Full Access on Manage device privilege.

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Method 3: Via Onix Tool Store - Self-service mode (self-registration)

If a user does not yet have an Onix user account, they can register themselves directly at a Tool Store device.

1. On the identification screen, select the Email identification method.
2. Enter your email address.
3. Click Create new user.
4. Enter your user information.
5. Click Save.