Onix worker: New job

Q&A
1

Hello,

When a job is finished at Onix Worker, is there any notification to somebody that the job has been conclude?

When an issue is raised at Onix Worker, is there any notification to somebody?

Thank you,
Best regards,

2

Hi @Montse.roviralta,

  1. When a job (either operator or preventive maintenance) is finished in Onix Worker, there’s no notification. Also, there’s no way to set up such notification.

  2. When an issue is created on any equipment owned by your company, you’ll receive email alerts if you proactively subscribe to the New equipment issues user alert. This alert works regardless of where the issue is created: Onix Worker, Onix Work, Onix Inspect,…
    Note that when you select the “Instant” interval, you’ll receive 1 email daily which lists all new equipment issues.

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4

Thank you Phuong,

One more question in case we activate these alerts:
If one day there are no new equipment issues, do we still receive an email saying that there are no new issues, or is the email only sent when there are new issues?

5

The email is only sent when there are new issues. If there’re no new issues, you won’t receive any email.

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