Onix Worker provides field workers with mobile access to equipment and documentation data stored in Onix Work. This article shows how to access equipment information, perform maintenance jobs, record and resolve issues in Onix Worker.
Sign in
You can sign in using either an Onix account or a Microsoft account.
Change user settings
Change password or personal information
- Select Menu > My Onix Account
- After being redirected to Onix Account, change your password or edit other personal information.
Change language
- Select Menu > Change language.
- Select your preferred language from the list.
Set favorite locations or areas
Setting favorite locations and areas help you access relevant equipment faster.
- Select Menu > Settings > Favorite locations/areas.
- Select the locations and areas that you frequently work at > Apply.
Find an equipment
You can find equipment by scanning its tag, searching in the equipment list, using sorting and filters to narrow down the list, or switch to other views.
Scan equipment tag
Scan the equipment tag to access its details.
- Tap the scan icon from Home or Equipment
- Select scanner mode
- Scan the equipment tag
If the tag is valid, you will be redirected to the equipment details.
Search, sort, filter the equipment list
To use the search box, enter the equipment ID, type or model. You can get exact matches by enclosing the search keyword in quotation marks (“”) - for example, “ABC123”.
Sort the equipment list to organize it by a specific field.
- Select the sort option below the search bar
- Select a field and its sorting order
Use filters to narrow down the equipment list by applying multiple criteria.
- Select the three-dot menu at the top
- Select Filter
- Enter values or add display fields or equipment properties as new criteria
- Select Apply
Switch equipment view
Switch view to change how the equipment list is displayed and organized.
- Open Equipment
- Tap the view name at the top
- Select a view from the list
To make the current view a default, select the three-dot menu at the top > Pin this view.
Create, update, remove equipment
Create new equipment
- In Equipment, select +
- Enter required fields and complete the equipment details > Save.
Create copy of an equipment
- In Equipment, open the equipment that you want to copy
- Select + > Create copy
Edit equipment information
Depending on your access level, you can update the equipment details, properties, linked tags and documents.
- In Equipment, open the equipment you want to update
- Select Edit in the relevant section
- Update fields
- Save your change
Edit equipment’s job intervals
In an equipment, you can add, edit and remove job intervals and their done information.
To add a new job interval:
- Open the equipment
- In the Job intervals section, select +
- Enter the new interval’s information.
After creating, you can edit the job interval’s information, add a done date in the past or delete the interval.
View equipment history
Equipment history provides a complete change log for each equipment. It helps ensure transparency and accountability by showing what was changed, when, and by whom.
To access equipment history:
- Open an equipment.
- In the Created/Modified section, select View full equipment history.
You can:
- Review who made changes, when they were made, and a short summary of each change.
- Select a change to view detailed information, including the original value and the source of the change.
- Use search and filters to find specific changes by field, section, or modified date.
Remove/Delete equipment
Equipment in the Onix platform can be deleted only if it has never been linked to other records, such as documents or jobs. If the equipment cannot be deleted, set its active status to Scrapped to prevent future use.
When the equipment can be deleted:
- In Equipment, open the equipment you want to remove.
- Select Delete.
When the equipment cannot be deleted:
- In Equipment, open the equipment you want to remove.
- Edit the equipment details.
- Set the active status to Scrapped.
Work with equipment
Link tag to equipment
Scan to link equipment with Onix Tags and vendor tags that meet Onix requirements.
- In Equipment, open the equipment
- Select the scan button.
- Use your device’s camera or scanner to scan.
If successful, the app will confirm: “The tag has been linked to the equipment.”
Check out and check in equipment
Onix Worker supports equipment checkout and check-in, allowing you to manage equipment directly from your mobile device.
Requirements
You can check out or check in equipment only if:
- Your user privileges include Check out/in equipment (Onix Worker).
- Your company has at least one Onix Tool Store license.
You can perform checkout or check-in in two ways:
- Select an equipment and swipe left to reveal Check out/in.
- Or select multiple items and tap Check out/in in the bottom toolbar.
During checkout, you can:
- Enter the expected return date.
- Select the place where the equipment will be used.
- Review the information.
- Confirm the action.
During check-in, you can:
- Choose the target location.
- Choose the target area.
The equipment status is updated immediately after confirmation.
Important note
Equipment cannot be checked out if it has one of these conditions:
- Have at least one NC issue
- Have at least one overdue RC issue
- Have at least one overdue mandatory inspection
Link or unlink main and sub equipment
Main and sub equipment are indicated by icons in the equipment list. A main equipment can be linked to multiple sub equipment.
To view relationships:
- In Equipment, open an item
- Open the Main/sub equipment section
To link main and sub equipment with each other:
- In Equipment, open an item
- Open Main/sub equipment
- Select + > Add main equipment or Add sub equipment
- Search or scan equipment > Confirm your selection
To unlink main or sub equipment:
- In Equipment, open an item
- Open Main/sub equipment
- Swipe left on the item
- Select Remove and confirm
Perform maintenance and operator jobs
Create a job
You can create a job on an equipment in three ways:
-
Swipe left on an equipment > Choose New job
-
Open equipment > Select + > Choose New job
-
Open equipment > Open the Jobs section > Select +
Select checklist
Select the job class tab Preventive or Operator, then choose a checklist to continue.
Each tab includes checklists designed for that job class.
Complete and file a job
Complete the job details, fill in the checklist and review the job status before you file the job.
| Step | Description | Instructions |
|---|---|---|
| 1 | Details | - Enter information where relevant. - Select job intervals or add new ones if required. This selection determines the equipment’s next due date after you file the job. |
| 2 | Checklist | - Fill all checkpoint statuses (required) - Add comment or pictures in each checkpoint - Mark the issue in each checkpoint as solved if applicable |
| 3 | Status | - Review and edit the job status if necessary. - Add a comment to the job |
Select Complete to file the job. You can only file a job when all required information is filled in.
Delete open jobs
You can only delete open jobs. Filed jobs cannot be deleted or removed.
To delete one open job, open it and select Delete at the top and confirm.
To delete multiple open jobs, select them in the Jobs module or in an equipment, select Delete and confirm.
Find a job
You can find a job from the related equipment or by searching in the job list using search, sorting, or filters.
Search in an equipment
Each equipment lists all open and filed jobs linked to it.
- Open the equipment.
- Open the Jobs section.
Search, sort, filter the job list
To use the search box in Jobs, enter the job number, equipment ID, type or model. You can get exact matches by enclosing the search keyword in quotation marks (“”) - for example, “ABC123”.
Sort the job list to organize it by a specific field.
- Select the sort option below the search bar
- Select a field and its sorting order
Use filters to narrow down the equipment list by applying multiple criteria.
- Select the three-dot menu at the top
- Select Search this view
- Enter values > Select Apply
Switch job view
Switch view to change how the job list is displayed and organized.
- Open Jobs
- Tap the view name at the top
- Select a view from the list
To make the current view a default, select the three-dot menu at the top > Pin this view.
Work with issues
The Issues module helps you keep track of all open issues of your equipment. With different views implemented, you can easily follow up and take action on the issues in concern.
Create a new issue
To create a new issue from the Equipment module:
- Open the equipment.
- Swipe left on the equipment tile and tap New issue
- Fill in the issue details and tap Save.
Select the relevant issue progress:
- Draft: You save an issue as “Draft” to edit its details later. In other words, “Draft” issues are not yet registered on the equipment.
- To do: You save an issue as “To do” to officially link the issue to the equipment. “To do” issues are not editable. A due date will be automatically be created afterwards to prompt further actions.
- Solved: You save an issue as “Solved” when it has been resolved in real life, and the equipment is safe for use again. You might specify your action in the issue’s Solution field, which is optional.
Edit issue details
When an issue’s progress is “Draft”, you can edit any of its details. When its progress is “To do”, the issue is no longer editable; you can only edit the issue owner and the solution, link new pictures and documents.
To edit an issue’s details:
- In an equipment, open Issues → Select the issue
- Find and expand the Details section.
- Edit the issue’s solution or owner > Tap Save.
Add pictures and documents to an issue
To add pictures:
- Select the issue
- In the Pictures section, select +
- Choose a file from your device or take new photos
To add documents:
- Select the ijssue
- Open the Documents section
- Select + > Choose a file from your device or take new photos
- Fill in the document type and description > Save.
Solve or drop issues
You can update the issue’s progress by selecting Solve or Drop.
- Solved: You save an issue as “Solved” when it has been resolved in real life, and the equipment is safe for use again. You might specify your action in the issue’s Solution field, which is optional.
- Dropped: You save an issue as “Dropped” when you decide not to fix it. However, you must provide the solution before dropping the issue.
Work with dashboards
Dashboards in Onix Worker display data configured in Onix Work. Dashboards give you quick access to equipment insights directly on your mobile device.
To access dashboards:
- Select Dashboards at the bottom of the screen.
- Select the dashboard name to switch between available dashboards.
In each dashboard, you can:
- Refresh the dashboard to see the latest data
- Pin the dashboard so it appears first next time
- Expand a widget to view it in full screen
Dashboards support drill-downs for deeper analysis. You can select a value or slice in a chart to view the underlying data. For example, if you tap a slice in Issues from view widget, you are redirected to the Issues module with the matching items.
Important notes
- Drill-down access is limited to data from your own company.
- If a widget contains data from multiple companies, drill-down results may be incorrect.
