Known issues

Open The default status for open topics in Known issues. It means that Onix team is discussing the next steps. Fixed A solution to the issue has been released on the Production and Sandbox environments.

Topic	Replies	Views	Activity
About the Known issues category Known issues	0	22	September 24, 2026
Onix Inspect - Form property data got removed on job upload Fixed onix-inspect , bug	1	49	October 19, 2026
Worker, Tool Store - App crashes when scanning QR Fixed onix-worker , onix-tool-store , bug	2	67	October 8, 2026
Onix Work - Cannot view issue pictures from filed jobs Fixed onix-work , bug	1	48	October 8, 2026
Orders module - Incorrect number-related data on forms Fixed onix-work , onix-pick-and-pack , bug	2	50	October 1, 2026
Onix Inspect - Checklist - App crashes when taking multiple pictures consecutively Fixed onix-inspect , bug	1	94	September 24, 2026
[Pick and Pack] Cannot access app Fixed onix-pick-and-pack , bug	1	104	July 21, 2026
[Onix Inspect] Photo capture delay on older Android devices Fixed onix-inspect , bug	1	80	July 13, 2026
[Onix Inspect] - Reset scrolling position to top after saving checkpoint status on Android devices Fixed onix-inspect , onix-worker , bug	1	81	June 8, 2026
[Onix Work] Jobs - Pictures load forever Fixed onix-work , bug	1	76	June 8, 2026
[Forms] Cut-off text in PDF Checklist Open forms	0	73	May 6, 2026
Onix Inspect - No documents shown under equipment details Fixed onix-inspect , bug	1	114	December 4, 2025
Onix Tool Store - "Checked out equipment by logged in user" view shows incorrect data for unique equipment Fixed onix-tool-store , bug	1	79	November 19, 2025
Font scaling issue on Onix mobile applications Fixed onix-inspect , onix-worker , bug	1	150	October 23, 2025
Onix Worker won't start - Blank screen Fixed onix-worker , bug	1	127	September 9, 2025
[Onix Inspect] - Reset scrolling position to top after saving checkpoint status Fixed onix-inspect , onix-worker , bug	0	78	July 2, 2025
Job Status differs between Onix Inspect & Onix Work for open jobs Fixed onix-work , onix-inspect , bug	6	263	May 29, 2025
QR code scanning difficulties in Onix Inspect and Onix Worker Fixed onix-inspect , onix-worker , official , bug	1	117	March 17, 2025
Processing orders take longer time than usual Fixed onix-work , bug	2	92	January 7, 2025
In the new Checklists, there's a long delay when you type in the checkpoint's comment field Open onix-work , bug	0	181	December 12, 2023
Issues module - shared custom views are not sharing in Onix Worker Fixed onix-worker , bug	2	118	October 21, 2024
Onix Inspect - Download customer data unsucessfully Fixed onix-inspect , bug	1	85	September 11, 2024
Long loading time and cannot save changes in the Equipment module of Onix Work Fixed onix-work , bug	1	191	August 30, 2024
Onix Work - Users are constantly sent back to the default Homepage Fixed onix-work , bug	1	102	August 30, 2024
Slow loading of documents as Guest Access on mobile devices Fixed onix-worker , bug	1	121	August 23, 2024
Updated Norwegian translation in inspection reports Fixed official , bug	0	141	March 20, 2024
Failed uploads due to timeout errors or weak connection in Onix Inspect Fixed onix-inspect , bug	0	173	February 29, 2024
The new checklist update did make my browser om PC really slow... taking long time just to get in to the checklist and when you add comment or use the "OK "C" "MO" "RC "NC" its really slow. cant work with the new checklist update Fixed onix-work , bug	1	186	November 28, 2023
[Onix Tag, Onix Tool Store] Resolved - Cannot make new Windows app installation due to certification issue Fixed onix-pick-and-pack , official , onix-tool-store , bug	1	213	November 18, 2023
[iOS] Screen keyboard is not available when iPhone/iPad is connected with a scanner Fixed onix-inspect , onix-worker , onix-pick-and-pack , bug	1	254	January 20, 2022